Customized services

• Study of the architecture and installations project

We generate proposals for possible improvements to create valuable spaces in the new construction or renovation of the wellness space, pursuing an optimization of the spaces at a qualitative (usability) and quantitative (extra income) level, seeking to improve internal operations, accessibility and sustainability.

• Diagnosis

We carry out a market analysis to study the current conditions of the segment, trends (macroeconomic and microeconomic level), in order to develop sales, business development and marketing strategies.

• Concept definition

When building a brand, you should not only focus on the visual aspects it has, but also on the definition of the values and objectives.

At Conswell we develop a concept that expresses the qualities and properties (brand attributes) for its identification, generating communicative coherence with the product.

• Suppliers and quotes

Search and selection of suppliers that best suit the needs of the organization, as well as those that are related to its vision, concept and philosophy.

• Menu of treatments and services

We create a menu of treatments and services that respond to the client’s expectations, with services adapted to the characteristics and concept of the center, carrying out an intense cost analysis to create an optimal sales price.

• Employment descriptions

We describe the different jobs that make up the various positions required for the correct functioning of the wellness establishment, to clearly transmit the requirements of the position offered and attract the most suitable candidates for their performance.

• Creation of protocols and procedures

To carry out standardization of services, it is necessary to create internal protocols related to safety, hygiene, uniformity, style and customer treatment, order and layout, etc. are developed. At Conswell we carry out, in a personalized way, each protocol and procedure.

• Search and selection of delicated personnel

The search and selection of dedicated personnel will be carried out for each area of the center, who will be trained under the standards and concept of the company.

• Training

Once the staff has been recruited, specific training will be carried out for the team that will make up the wellness center according to the areas, as well as the philosophy, style, concept, operations, hydrotherapy, etc.

• Comercialization

Phase of the project in which the strategy and commercial actions to be carried out to meet the established objectives are defined.

• Spa Managers training programs

We carry out a complete training program for Spa Managers.